台新金控

Friendly Workplace
Friendly Workplace

Occupational Health And Safety

Occupational Safety

Functionality of the Committee

 

Taishin Bank has created the "Occupational Safety and Health Committee" which consists of 15 members, including 5 labor representatives. Labor representatives account for one-third of all committee members and meetings are scheduled each quarter. Important decisions include the continuous implementation of the ISO 45001 Occupational Safety and Health Management System, creation of an pandemic prevention section for responding to COVID-19, completion of workplace health management consultation, emergency medical service courses, safety and health training status, and implementation of operational environment monitoring.

 

To protect employee safety and health, we are committed to providing a hazard-free workplace. Taishin Bank has implemented and follows ISO 45001 the international standard for occupational safety and health management systems, and obtained certification through the British Standards Institution (BSI) for the first time in May 2020 for its occupational safety and health management system. We have also integrated the ISO 14001 system with our 50001 PDCA (Plan-Do-Check-Act) framework to build up occupational safety through systematic management mechanisms such as hazard identification, regulatory inspections, internal audits, management reviews and safety and hygiene inspections, to develop a comprehensive safety and health culture with practical implementation in order to create a zero-hazard workplace.

  • Plan

    • Establish Occupational Safety and Health Committee
    • Devise annual health promotion plan
    • Implement Health and Safety Code of Conduct
  • Do

    • Assess the working environment
    • Employee safety and health training
    • Health promotion activities/seminars
    • Assessment by on-site physicians
  • Check

    • Monitoring of the operating environment
    • Health check-up
    • Investigation, resolution, and statistical analysis of occupational hazards and accidents
    • Maintenance of safety and health records
  • Action

    • Employee health management
    • Consultation by on-site physicians
    • Maternity protection program
    • Ergonomic hazard prevention program
    • Work violation prevention program
    • Abnormal workload-induced disease prevention program

Safe Work Environment Measures

Item Description
  • Stress Management
    • Taishin has an "Abnormal workload-induced disease prevention program" available to assess and manage the health conditions of stressed workers within the Company.
    • Other resources such as on-site physicians, mental health information, hotlines for consulting (employee assistant program), Stress Relief Workshop.
    • Seminars on stress management, positive thinking, fragrance treatment, exercising, healthy habits etc. have also been made available to help employees deal with stress at work and in daily life.
  • Monitoring of the Work Environment
    • Taishin complies with Occupational Safety and Health Act and conducts indoor CO2 and luminance measurements once every six months. A total of 107 workplaces were monitored and measured in 2020 to ensure that work activities were not exposed to excessive levels of risk.
    • Taishin follows the indoor air quality management law promulgated by the Environmen- tal Protection Department of the Executive Yuan to complete the air quality inspection and reporting of the head office.
    • Taishin performs indoor air quality inspections once every two years to test the presence of formaldehyde (HCHO) and particulate matters smaller than 10 ㎛(PM10).
    • Taishin also measures temperature and humidity at large server rooms. Alcohol thermometers are placed at branch server rooms to monitor changes in temperature and humidity.
    • Renovation contractors are instructed to duly comply with the Noise Control Act and Noise Control Act Enforcement Rules throughout the construction period, and take constant care of protecting the work site and surrounding environment.
  • Ergonomic Hazard Prevention Program
    • By applying ergonomics knowledge, Taishin aims to prevent employees from suffering occupational injuries and illnesses (such as muscle/bone injuries, ergonomic hazards etc) due to prolonged exposure to ill-designed work environment, repetitive actions, incorrect posture, and improper work hours.
    • Customized subjects (such as service counters) are produced according to schematics; the sizes of which are designed based on business and ergonomic requirements.
    • Taishin also purchases office equipment and supplies that feature ergonomic design wherever possible.
    • Online lectures on ergonomic hazard prevention are available.
  • Workplace Certification
    • Taishin acquired its Taiwan iSport certification in 2016, and engaged professionals to perform fitness tests for employees for 4 consecutive years
      since 2017. A total of 417 people had participated in the tests so far.
    • Taishin was certified "AED Equipped" by the Ministry of Health and Welfare since 2018, which has been part of its promise of delivering a safe and friendly work environment for Taishin employees.
    • Won the first prize in the health activity category of "CHR Health Corporate
      Citizen" in the 2019 CommonHealth Magazine.
    • Awarded the "Epidemic Prevention Model Enterprise Silver Award" from the Centers for Disease Control, Ministry of Health and Welfare in 2020.
  • Smoke-free Workplace
    • Smoking by employees or business partners is prohibited anywhere within office premises nationwide. The Company's smoke-free policy and implica- tions of the Tobacco Hazards Prevention Act are communicated to employees through occupational safety and health training courses . 
  • Environment, Health and Safety Assessment
    • With the company of employee safety and health manager, physicians and professional nurses have assessed the workplace of Taishin Bank employees.
      During their visits, they offered advices to the employer regarding employees’ safety, as well as steps that can be taken to improve the current workplace and equipment layout.
    • Certified by ISO 45001 Occupational health and safety system in 2020.

Employees' Health

We evaluate employees' health risks based on health checkup results, Framingham Risk Score for Hard Coronary Heart Disease, the four workplace health promotion programs (ergonomics, maternity, workplace violence, and over-stress), and group insurance claims.

 

According to the health risk matrix, triple H and abnormal work load are high-risk factors that affect employee health. Medium-high-risk factors include cardiovascular diseases, fatty liver disease, hepatitis, and poor vision. Other health risk factors were classified as medium-low risks. Taishin has formulated different mitigation measures based on the risk values for voluntary management and active tracing to protect employees from health hazards at the workplace.

Health Management Focus in 2020

  • New health management focus

    Given the increasing abnormalities found in employees' urine tests in 2018, Taishin introduced new health seminars in 2019 to address:urinary tract and kidney care. Meanwhile, employees will be reminded to reduce intake of processed beverages and drink more water. Those who exhibit undesirable test results will be given consultation and have health conditions followed up by occupational health nurses. In response to the global COVID-19 pandemic in 2021, we implemented disease prevention and health education measures such as providing digital health education contents, employee risk exposure surveys, temperature monitoring, off-site office work, and separated attendance for office work during the epidemic prevention period.

  • More frequent service by contracted physicians

    We hosted 39 site visits by healthcare professionals. As the Company's work activities involve prolonged use of eyesight in a seated position, the medical specialist recommended ergonomic improvements and seminars after making physical inspection of the work environment. Due to the COVID-19 pandemic, we changed the counseling services to telephone counseling during the pandemic prevention period and used the telephone to take care of the physical and mental health of employees. We also implemented a series of health education, personal hygiene guidance, counseling, and health promotion measures.

  • Weight Loss Competition

    Taishin held the 2nd Weight Loss Competition during the year. The competition was held on both individual and group levels. By having employees care for and support each other in weight loss, the organization hoped to promote employees' health awareness. In addition to offering abundant prizes, the Company also invited last year's top 5 weight-losing employees and celebrities to share their experience and knowledge on weight loss and healthy diet.

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