Page 8 - Taishin FHC Corporate Social Responsibility Report 2018
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About Taishin    006

                                          Value Creation Model








      Contents
      Message from the Chairman
                                                    WHY                           WHERE                            HOW                             WHO                            VALUE
      Message from the President
      (Chairman of CSR Committee)
      About Taishin
      •  Company Profile
                                                    Purpose                   Expansion of business scale,   Expand overseas presence              Customers                 Taishin has been serving as an
      •  Value Chain and Value Creation Model                                Development of digital banking,   according to long-term plan.                                   intermediary between supply
                                             •  Become the financial         Enhancement of service quality,   Develop innovative financial                                   and demand of capital in the
      •  Sustainability Impact Valuation      institution that best satisfies   Develop sustainable products and   technology in ways that                                   society; as business grows, the
                                              customers' needs by                   services                 improve the convenience and                                     organization is able to reach a
      •  Analysis of Industry Risk and        deliver quality service                                        breadth of financial services                                    broader range of customers.
       Opportunity                            and innovationiBecome                                          and user experiences. Develop                                   Through innovation, optimized
                                              customers' primary bank                                        sustainable/ innovative products                                 operating procedures, and
      •  Operating Financial Performance      by choice and grow with                                        and services                          Employees                 offering of diverse products and
      •  Information Transparency              customers.                                                                                                                   services, we bring the best quality
                                                                                                                                                                             financial experience and satisfy
      •  Membership in Associations                                                                                                                                           customers' financial needs.
                                                    Vision
      •  Awards & Honors
                                             •  To become a consistently     Talent development and care for   Actively cultivate diversified                                 Employee benefits expenses
      I.   Sustainability Plans               growing and trustworthy              employees                   talents and create a good       Shareholders/investors         TWD 12,374,008,000, and
                                              financial institution, a                                             workplace                                                Selected in TWSE's "Taiwan High
                                              role model in corporate                                                                                                        Compensation 100 Index" for 5
      II.  Sustainable Governance             governance and social                                                                                                              consecutive years
                                              responsibilities, a leader in
      III.  Superior Service                  Taiwan's financial industry,
                                              and a leading brand in the       Become a role model of         Review corporate governance                                    Cash dividends on common
                                                                                                               progress, improve overall
      IV.  Sustainable Finance                 Chinese-speaking world.      sustainability governance, Improve   governance functionality, deepen   Suppliers                 and preferred stock TWD
                                                                                                                                                                              5,306,652,024 ,and stock
                                                                              risk management performance
                                                                                                              risk-awareness culture, and                                   dividends TWD 1,530,667,124
      V.  Friendly Workplace                        Mission                                                    manage sustainability risks
      VI.  Green Operation                   •  Implement sound corporate
                                              governance and fulfill social   Develop sustainable supply chain  Promote supplier management                                   Total procurement spending
                                              responsibilities.                                                  and green purchase                                             TWD 4,103,876,267
      VII.  Social Impacts
      VIII. Stakeholder Engagement                 Value (ICIC)              Extend influence to suppliers for   Expand linkage effects in social   Society/ Communities     Amount of social investment
                                                                             charity collaboration, Maximize   involvement and charity activities                             and management expense
      Report Summary                         •  Integrity                   effectiveness of charity efforts and   to build up social influence                                TWD 233,220,127, and
                                             •  Commitment                        social influence                                                                            income tax expense TWD
                                             •  Innovation                                                                                                                       1,306,250,000
      Appendix                               •  Collaboration


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