Page 2 - Taishin FHC Corporate Social Responsibility Report 2018

II. Sustainable Governance VI. Green Operation

021 2-1 Governance Framework and 090 6-1 Low-carbon Operations
Composition
095 6-2 Sustainable Supply Chain
026 2-2 Business Integrity Management
028 2-3 Risk Management and Internal Control 098 6-3 Green Purchase
033 2-4 Anti-money Laundering and Countering
ͦ፽ the Financing of Terrorism (AML/CFT) VII. Social Impacts
Contents 035 2-5 Information and Transaction Security 100 7-1 Social Impacts
038 2-6 Legal Compliance 103 7-2 Fellow Support
Message from the Chairman
001 Message from the Chairman 041 2-7 Tax Policy 108 7-3 Social Involvement
Message from the President
(Chairman of CSR Committee) 002 Message from the President III. Superior Service VIII. Stakeholder Engagement
About Taishin (Chairman of CSR Committee) 044 3-1 Trusted Service and Customer 121 8-1 Gathering of Sustainability Issues

I. Sustainability Plans Relations 122 8-2 Identification and Communication
About 004 Company Profile 050 3-2 Protection of Privacy
II. Sustainable Governance with Stakeholders
Taishin 005 Value Chain and Value Creation Model 052 3-3 FinTech 124 8-3 Determining Material Topics and
III. Superior Service Boundaries
052 3-4 Digital Innovation
IV. Sustainable Finance 007 Sustainability Impact Valuation 126 8-4 Response to Specific Issues
IV. Sustainable Finance
V. Friendly Workplace 009 Analysis of Industry Risk and Opportunity
057 4-1 TCFD framework implementation
VI. Green Operation 010 Operating Financial Performance 060 4-2 Responsible investments and products 128 Report Summary

VII. Social Impacts 010 Information Transparency 064 4-3 Green credit action
VIII. Stakeholder Engagement 066 4-4 Financial Inclusion
010 Membership in Associations 129 Appendix
Report Summary
011 Awards & Honors V. Friendly Workplace 129 GRI Standards
Appendix 069 5-1 Diversified Recruitment 132 GRI Financial Services Sector
I. Sustainability Plans 072 5-2 Talent Development Supplement
013 1-1 Sustainability Performance and SDGs 075 5-3 Remuneration, Benefits & Employee 132 Rules Governing the Preparation and
Care
015 1-2 CSR Actions Filing of Corporate Social Responsibility
078 5-4 Labor-Management Relations Reports by TWSE Listed Companies
015 1-3 CSR Committee
080 5-5 Human Rights and Gender Equality
016 1-4 Material Topics Management 132 ISO 26000 Social Responsibility
084 5-6 Employee Health and Safety Guidance
133 Report Assurance Statement