Taishin FHC Corporate Social Responsibility Report 2019

89 Friendly Workplace Four Main Policies Three Main Principles Work Rights Human Rights Policy in Taishin - 44 Human Rights and Gender Equality Employees Statement on Human Rights Customers Privacy Protection Statement Green Finance Principles Suppliers Supplier Management Regulations Supplier Commitment Statement Communication Protection Supervision Taishin enforces human rights protection measures from daily operations to business activities. Taishin enforces human rights protection measures from daily operations to business activities. Human rights risk surveys are conducted on a regular basis to determine the level of risk exposure and explore mitigation measures. Customers Human rights refer to basic rights that are common to all humans, regardless of their race, gender, sexual orientation, nationality, ethnicity, language, religious belief or other differ- ences. Taishin is dedicated to upholding human rights. The organization shares the value of international human rights rules including Universal Declaration of Human Rights, International Labor Organization, The UN Guiding Principles on Business & Human Rights and Equator Principles, and complies with regulations of Taiwan and all locations it operates in. After reviewing Taishin's operating model, we have identified employees, customers (including borrowers) and suppliers to be the most relevant stakeholders as far as human right is concerned. We have devised separate policies, statements and guidelines to serve as the ultimate guiding principle for human rights protection. In addition, we adopt communication, protection and supervision practices to secure the rights of all stakeholders, which provide the foundation of corporate ethics within Taishin. Taishin actively enforces human rights protection for employees. Not only has the Company made a series of public announcements over its intranet and Internet websites about protection of workers' human rights and prohibition against workplace sexual harassment, the organization has also included worker and human rights-re- lated issues as part of the ethics training for new employees. The announcements and training form part of Taishin's ethics foundation. Taishin encountered no incident of human rights violation in 2019. For the protection of work rights for all employees, Taishin not only adheres to the principles announced by International Labour Organization (ILO) regarding prohibition against forced labor, minimum employ- able age, work hours, weekly breaks and recommended practices, but also complies with relevant regulations of the Republic of China, including "Labor Standards Act," "Act of Gender Equality in Employ- ment" and "Employment Service Act." Internal work rules and personnel policies have been created based on the above principles and regulations. Meanwhile, Taishin also takes steps to ensure that all overseas locations (including branches, offices and preparatory offices) are able to comply with local labor regulations and set reasonable work terms to protect the rights of local employees.

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