台新金控

Contact Us
Contact Us

Contact Information

Customers

Adhering to Taishin’s core values: ICIC (Integrity, Commitment, Innovation, and Cooperation), our mission is to build long term relationships with our customers, earning their trust by focusing on their needs and delivering professional and innovative service.

Contact: 24-Hour Call Centre


Telephone: +886-2-2655-3355 Press 7 for English Service

Investors

Taishin has established a corporate website at “/relations/overview/”, which discloses investor related information. Taishin also holds analyst meeting regularly to maintain information transparency to protect investors’ interests. If you have any suggestion about Taishin’s IR services, please contact us at the following contacts:

Spokesperson: Welch Lin

 

Telephone: +886-2-2326-8888 #1888
Email: spokesperson@taishinholdings.com.tw

Deputy Spokesperson: Carol Lai


Telephone: +886-2-2326-8888 #2881

IR Contacts:

 

Telephone: +886-2-2326-8888 # 3200

Email: IR@taishinholdings.com.tw

Shareholders Contact: Stock Transfer Agency Dept., Taishin Securities

Address: B1, No. 96, Jianguo N. Rd., Sec. 1, Taipei 104, Taiwan
Telephone: +886-2-2504-8125 Dial 1

Email: stock@tssco.com.tw

Competent Authorities

Competent Authorities Contact: Corporate Planning Division Ms. Tsao

 

Telephone: +886-2-2326-8888 #2315

Employees

Taishin Financial Holdings endeavors to build a healthy career environment which emphasizes humanity, mutual-respect, mutual-trust, non-discrimination and non-harassment. We expect that every Taishin’s employee will grow up and develop their potential in this friendly workplace.

Employee Contact: Human Resources Division

For any Human Resources related issues, please call +886-2-5576-1778

 

 

 

Employee Communication and Grievance Channels:

 

  1. The communication and grievance hotline:+886-2-5576-3567
  2. Employee relation E-mail address:  er@taishinholdings.com.tw
  3. Written opinion: Please mail or deliver your written document to Taishin’s Human Resources Division.

 

You are kindly reminded that in order to facilitate the following process, please provide your contact information and describe the concrete facts related to the incident reflected by you when reacting via employee communication and Grievance channels. Your opinion will be highly appreciated and will provide us with the chance of improvement. All of the information provided by you will be kept confidential. We absolutely respect your willingness to remain non-disclosed. However, please make sure to provide your name and contact information. Otherwise, we will not able to reply the incident.

 

Dedicated help desks

Any person who discovers crime, fraud or violation is entitled to report misconduct according to the system. 1. Human Resources Unit 2.Compliance Unit (Whistleblowing Reporting Channels)

 

Focal pointsOmbudsman

Each unit is equipped with a dedicated human resources service representative to act as the two-way communication axis between employees and Taishin, reflecting the voice of employees and responding to company policies in a timely manner. Employee can find the contact information from the human resources website.

Suppliers

The procurement of Taishin will be in accordance with tendering and bargaining procedures. And Taishin will find the cooperative businesses that provide products and services with high quality from the qualified suppliers, via the open, bright and fair competitive environment.

Supplier Contact: General Affairs Dept. Ms. Lee

 

Telephone:+886-2-8798-9999 #8530
Email: scm@taishinbank.com.tw

Community/Media

Community/Media Contact: Corporate Communications Dept. Mr. Huang

 

Telephone: +886-2-2326-8888 #2323

Taishin Financial Holdings

Address: No. 118, Sec. 4, Ren-ai Rd., Taipei, Taiwan, R.O.C.
Telephone: 886-2-2326 8888

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