People are the key that supports business growth. Taishin has been able to maintain new recruits at approximately 25% of its staff size and a gender distribution close to 50%-50% in the last 3 years, which conform with the organization's diversity and non-discrimination policies. Young employees aged 30 and below accounted for more than 50% of new recruits; their presence not only brings energy and secures the foundation of this organization, but also helps build a creative and refreshing image. With respect to the recruitment of the socially disadvantaged and people of diverse ethnicity and nationality, Taishin not only employs the legally required number of people with disability, but also makes the work environment accessible as well. With employee diversity increasing to a total of 12 nations/regions, we were able to blend multiple cultures into the organization and incorporate them as part of our competitive advantage.
Remuneration, Benefits & Employee Care
Taishin conducts annual salary surveys to measure itself against top-performing financial institutions local and abroad. The Company has designed a fair and incentive compensation system complete with competitive salary and welfare packages to reward its employees. Taishin has been a composition of "Taiwan High Compensation 100 Index" for 5 consecutive years since 2014. In the employee opinion survey, the Company scored better than Taiwan's financial industry in general in the "Salary and welfare" category, which proves that Taishin's compensation system works in favor of retaining talents.
Driven by the organization's service spirit of devotion, attention, empathy, sincerity and passion, Taishin provides employees with benefits that are superior to those required under the Labor Standards Act, and has designed a series of benefit plans that take care of employees from their first day on board to retirement, addressing their needs and the needs of their family members at different stages of life cycle. For more comprehensive disclosure about employee welfare and benefits, please visit Taishin Holdings' talent recruitment website.
Human Rights Policy in Taishin
Human rights refer to basic rights that are common to all humans, regardless of their race, gender, nationality, ethnicity, language, religious belief or other differences. Taishin is dedicated to upholding human rights. The organization shares the value of international human rights rules including Universal Declaration of Human Rights, International Labor Organization, The UN Guiding Principles on Business & Human Rights and Equator Principles, and complies with regulations of Taiwan and all locations it operates in. After reviewing Taishin's operating model, we have identified employees, customers (including borrowers) and suppliers to be the most relevant stakeholders as far as human right is concerned. We have devised separate policies, statements and guidelines to serve as the ultimate guiding principle for human rights protection. In addition, we adopt communication, protection and supervision practices to secure the rights of all stakeholders, which provide the foundation of corporate ethics within Taishin.
Equal Treatment in the Workplace
For the purpose of creating a fair, safe and enjoyable workplace, Taishin treats employees equally and prohibits all forms of discrimination (such as ethnicity, gender, age, disability etc.) in its recruitment, compensation, promotion, reward and disciplinary decisions. All forms of sexual harassment and intimidation are strictly prohibited in the workplace. Taishin and all its subsidiaries have published "Employee Code of Conduct," "Sexual Harassment Prevention, Reporting and Disciplinary Policy" and "Sexual Harassment Prevention, Reporting and Investigation Guidelines" over their intranet and Internet websites. For cases that concern sexual discrimination or harassment, a "Sexual Harassment Prevention and Complaints Review Committee" will be assembled according to laws to conduct investigation in the utmost fairness and discretion, in a manner that protects victim's privacy and prevents witnesses from being retaliated. If a violation is established to be true, the case in question will be referred to Staff Conduct Review and Staff Performance Appraisal Committee and resolved based on the outcome of the investigation in accordance with Employee Disciplinary Guidelines, and hence ensures employees' rights to fair treatment in the workplace.
Employee Health and Safety
Taishin Bank's "Occupational Safety and Health Committee" comprises 17 members, including 6 workers' representatives who represent more than one-thirds of the panel. The Committee is involved in several critical safety and health-related issues within the organization, including the establishment of Health and Safety Code of Conduct, workplace health management, emergency rescue workshop, safety and health training, and monitoring of the work environment. The Committee's presence is a testament to how Taishin has valued safety and health management within the organization.
Taishin is committed to providing a hazard-free workplace for the protection of employees' health and safety. We evaluate employees' health risks based on health checkup results, Framingham Risk Score for Hard Coronary Heart Disease, the four workplace health promotion programs (ergonomics, maternity, workplace violence, and over-stress), and group insurance claims. The 2018 health risk matrix indicated cardiovascular disease as a high health risk factor, and reproductive system disease, obesity, hyperlipidemia, cancer and feminine health as medium-high risk factors. All other health risk factors were of medium and low risk. Taishin has different measures in place to mitigate risks of various levels. By encouraging self-management and active follow-up, the Company helps employees avoid occupational hazards.